Return and Cancellation Policy
At College Compass Academy, we aim to provide high-quality online educational courses. This policy outlines the conditions for refunds, returns, and cancellations.
1. Digital Products
All courses offered on https://collegecompass.academy are digital products delivered online.
Because digital content is accessible immediately after purchase, refunds are limited.
2. Refund Eligibility
A refund may be granted if:
-
The request is made within 7 days of purchase, and
-
The user has not completed more than 20% of the course content
Refund requests must be submitted via:
3. Non-Refundable Situations
Refunds will not be issued if:
-
More than 20% of the course has been completed
-
The refund request is made after 7 days of purchase
-
The course was purchased during a non-refundable promotional offer (if stated)
4. Course Access
Once payment is successfully processed, you will receive access to the purchased course through your account.
Access duration may be:
-
Lifetime access, or
-
Limited access as stated on the course page
5. Technical Issues
If you experience technical problems accessing a course, please contact:
We will work to resolve the issue promptly.
6. Cancellation of Services
We reserve the right to suspend or terminate accounts that:
-
Violate our Terms and Conditions
-
Engage in fraudulent or abusive behavior
7. Policy Updates
We may update this policy at any time. Changes will be posted on this page.